Womens Desk in all Police Station
    Women Desks have been set up in most of the Police Stations of the State, since February 2006, under the charge of Women Police personnel, with an aim to help Women and Children seeking Police help, which they can do without any fear or inhibitions. Cases of atrocities against Women and Children, and harassment of women at home, work places or in public places, come under the purview of the Women Desks. These have proved to be extremely successful.
    The Womens Desk in all Police Station in Idukki district (except Mullapperiyar) is under the control of a WHC/WPC who listens to the complaints patiently and sympathetically, and takes the matter to higher authorities wherever necessary. The Women Desk also provides adequate and proper information to the Women and Children approaching them on various issues relating to the Police work. The Womens Desk is functioning during daytime ie. from 8 AM to 6 PM on all days. This system has been found to be a great success in redressing the grievances of the needy Women and Children.
    As per the instruction of the then Assistant Superintendent of Police Smt. R.Nishanthini IPS, as part of Janamaithry Suraksha Project and in connection with the Woman Cell, Thodupzha a counseling centre to the needy petitioners has been started functioning on 25th March 2011 by using the service of Civil Police Officer 3204 Mahesh.C.K., who has a MSW degree. In addition to this, in order to solve the petitions which arise due to the ill effects of alcohol an Alcoholics Anonymous Group is functioning in the Police Station Premises on every Saturday at 6.30PM. The addicted persons are directed to the Alcoholics Anonymous Group to free from the clutches of alcohol and if anybody needed treatment they are directed to Prathyasha, a de-addiction centre, Mylacombu, Thodupuzha. Vanitha Help Line erected complaint boxes in Private Bus stand, KSRTC Bus stand and Civil Station Thodupuzha and appropriate action should be taken about the petitions received through such complaint boxes. In addition to the above, as part of Janamaithry Suraksha Project, Vanitha Help Line also arranges various awareness classes in Kudumbasree units, Anganwadies etc.
Senior Citizen Help Desk
    Senior Citizen Help Desk is formed for the protection of life and property of Senior Citizens. Each Police Station shall maintain an up to date listof Senior Citizens living within its jurisdiction, especially those who are living by themselves
 
    The elderly population (60+) in India is a fast growing phenomenon. In India, the culture of sending elderly persons to Old Age Home is fast developing. In 2002, of the total 1018 old age homes in India registered with the Help Age India, 186 are from Kerala. The old age population in 1961 was 25.6 million while after 30 years i.e., in 1991 it was more than double which comes to 56.7 million. In percentage terms it was 5.83% in 1961, 8.82% in 1991 and 9.79% in 2001 which is much higher than in other states. It is also to be noted that majority of old age people in Kerala are widows. In 1991, among the old age people in the range of 60-69, 53.8% are widows and among those above 70 years it comes to 69.20 percent. Statistics showed that nine percent of our population is the elderly and sixty seven percent of those elderly are widowed. By 2021, about 20 percent of our population would be elderly and the demand on the social security system would be really enormous.So, it is very important to remember that social security to the senior citizens is not charity instead it is their basic human right. The Senior Citizen Forum is formed, to ensure the safety and security of senior citizens residing in the our jurisdiction. The main objectives and features of the scheme would be as follows
   Senior Citizen Help Desk is implemented in all stations in Idukki district (except Mullapperiyar).